When you become a client of ours, you'll be assigned a dedicated implementation expert from our Customer Success team who will guide you through the process from requirements gathering through to launch and beyond.

Your expert will make sure that all the relevant aspects are considered: the configuration of your account, importing employee details, testing, communication to employees, administrator training and IT needs such as single sign-on.

For some organisations, it's been difficult to move away from annual appraisals because of the need to rate employees and adjust pay accordingly.

We recommend separating out employee performance and growth from pay considerations. Appraisd makes this easy via separate talent profile reviews for managers to assess compensation as well as other useful factors such as risk of departure, likely successor, readiness for promotion and so on.

Appraisd is certified to the ISO27001:2017 security standard by the British Assessment Bureau.

ISO27001 is an internationally-recognised security standard that assures that our people, practices and procedures are managed with security principles in mind throughout.

All customer data is hosted securely in Microsoft Azure's ultra-secure data centres in the UK.

We provide a well-documented REST API that can be used to integrate with your HR system.

We also provide ready-made integrations with BambooHR and Zenefits.

If an integration is not possible or necessary, Appraisd has a fast import tool which makes it easy to sync Appraisd with a spreadsheet of employee data.

On top of implementation support, all clients have access to our Customer Success team by phone, email, or web chat. Support lines are open from 9am UK time through to 5pm Pacific Time.

Your Customer Success representative will take the time to get to know your organisation and your aims and ensure that we work with you in a way that helps achieve those aims.

In addition, we will provide first-line web chat support to your end users which saves a huge amount of HR time.

More on Customer Success at Appraisd:

The key to adoption with employees is simple: Providing a service that is genuinely useful to everyone, not just HR. Much of our effort as a business is spent talking to users, learning from the feedback we receive and iterating our product quickly to keep people engaged.

We’ve written much more on the subject here: